Refund Policy:
Yarns sent in error or defective yarns may be returned for full credit or
replacement. We will absorb all shipping costs.
If your order was filled correctly - we will gladly accept your return. However,
you will be charged a 25% restocking fee on the value of your order. You are
also responsible for return shipping to us. Refunds will be issued after
products have been returned and inspected. Items must be in re-sellable
condition to be eligible for return.
If you return part of an order that received a discount and the remaining part
of the order in your possession by itself would not qualify for the discount, we
will recalculate the charges on your entire order to recover the discount before
issuing your credit on returned goods.
No returns accepted after 30 days from the date on your sales slip.
All sale items are final sale. Sale items are not returnable or exchangeable.
Sale of books, patterns, and magazines are FINAL. No Returns.
